Q1. What product categories are available?
We offer comprehensive collections for both gents and ladies apparel. This includes gents shirting, suiting, and ethnic wear, alongside ladies kurtis fabrics (cotton, cotton-silk, embellished), suit set materials, casual wear, block prints, embroidered, and specialty ethnic collections. Each SKU includes detailed specifications like GSM, width, composition, and suggested applications.
Q2. What are your Minimum Order Quantities (MOQs)?
MOQs vary based on fabric type, weave complexity, and finishing. Plain cotton fabrics typically have lower MOQs compared to complex materials like embroidered or custom colorways. MOQs can be adjusted for established repeat buyers, combined SKU orders, or long-term supply contracts.
Q3. How does your pricing provide advantage to buyers?
Our model is anchored on price advantage, featuring volume-based price breaks, repeat-order incentives, and negotiated rates for committed buyers. Our transparent quotation format separates product cost, finishing, packing, and freight estimates, enabling accurate landed-cost evaluation and margin planning. Registered trade partners receive preferential pricing tiers.
Q4. Can I get samples before placing a bulk order?
Yes, sample requests are welcomed and charged at cost, which is often adjustable against the final invoicing for approved bulk orders. Samples include fabric swatches with batch identifiers and testing data (GSM, width, composition) to validate suitability. Standard sample provision timelines are typically 3-5 business days.
Q5. What payment terms do you offer?
New buyers typically require an advance payment or partial upfront deposit. Established buyers with approved credit history may receive staggered payment arrangements, credit limits, or negotiated terms. Accepted payment methods include bank transfers, demand drafts, and documented credit arrangements.
Q6. Do you support private labelling or customised finishes?
Yes, customization including private labelling, specialized finishing, custom block prints, and color matching is available for larger production runs. Customization requires advance notification, a separate quotation, and written confirmation. Custom production typically adds lead time, often 3-6 weeks, and may involve minimum quantity requirements.
Q7. How are disputes and claims handled?
All claims regarding damaged, short-supplied, or out-of-specification goods must be reported within seven days post-delivery with photographic evidence and batch details. We investigate promptly and propose resolution options: replacement shipment for proven defects; partial credit/invoice adjustment for minor discrepancies; or a full refund if the batch is unusable. Our approach prioritizes fair and prompt resolution.